William Ghoussoub

Profile

As a Senior Network Engineer, I design, deploy, and manage the network infrastructure for small, medium and large enterprises, in routing, switching and wireless as well as securing the enterprise network devices, endpoints, data and applications. Working with the IT industry tools in network programmability and automation, cloud services and data center, DevOps and CI/CD pipelines, and cybersecurity to make the network more reliable, adaptable and trustworthy to support the business needs. I am based in Dubai, United Arab Emirates.

Experience

Dubai Internet City - Major tech innovation hub

Dubai, UAE

IT and Telecom Networking Freelancer

Jan 2021 - Present

  • Lead to completion, while managing the deployment technical teams, several wireless consolidation projects aiming to reduce the huge number of wireless SSIDs to only the few necessary corporate ones in more than 500 large stores of a major retail conglomerate operating across the Middle East, North Africa, and Gulf regions.
  • SSID Consolidation
  • Secure Wireless Applications

NCR Corporation - Telecom and Technology Solutions

Dubai, UAE

Senior Network Engineer

2015 - 2020

  • Thanks to NCR’s partnerships with Cisco, BT, AT&T and many other global vendors, got exposed to more than 50 of their UAE clients every year for the last few years. Either for network solutions implementations or for break and fix requests.
  • Brought to completion large network migration projects, notably, one government client shifting to a new security vendor, replacing the edge firewalls in 60 Dubai government departments and the core data center firewalls, re-applying the security policy, and phasing out the existing vendor along the way.
  • Outstanding support, distinguished implementation services delivery, and consistently meeting the contracted service level agreement (SLA), directly impacted the customers decisions to continuously renew their annual maintenance contracts with NCR, the AMC covering the entirety of each customer network devices.
  • Routing
  • Switching
  • Network Migrations
  • Network Security

NCR Corporation - Telecom and Technology Solutions

Dubai, UAE

Network Engineer

2009-2014

  • Utilized and owned a physical lab of network and security devices in our office to prove out potential network solutions through proof of concept.
  • Contributing in Cisco projects implementations, the above lab, and continuous learning with the team to earn Cisco certificates, helped NCR achieve Cisco gold partner status.
  • Mentoring new joiners, sharing all the knowledge previously gained, whether it is technical or about NCR’s processes and culture.
  • Physical lab
  • Cisco projects
  • Cisco certified
  • Cisco gold partner

NCR Corporation - Telecom and Technology Solutions

Dubai, UAE

Resident Engineer / Customer Engineer

2003-2008

  • Selected as resident engineer for a prominent government client to conduct the network operations on premises along with the customer’s IT team.
  • Got trained on Polycom teleconferencing equipment in their London UK office in order to attend Polycom implementations and support calls in the UAE.
  • Net Ops
  • Polycom

FiberLink - Internet Service Provider

Beirut, Lebanon

NOC WAN Engineer

2001-2003

  • Gained extensive experience in ISP environments, from WAN deployments, network monitoring, troubleshooting and fault finding, to core bandwidth and links management, routing, IP addressing, and NAT.
  • ISP NOC
  • Helpdesk

Education

B.S. in Telecommunications and Computer Science

Saint Joseph University of Beirut - Lebanon

Maîtrise en Réseaux Informatiques
photo of me
  • +971 50 5597424
  • contact@williamghoussoub.com
  • www.williamghoussoub.com
  • Lebanon

Skills

    • Network Architecture
    • Campus
    • WAN
    • Edge
    • Data Center/Cloud
    • Software Defined Networking
      Software Tools
    • Bash
    • Scripting
    • Git
    • Docker
    • RESTful APIs
    • Python
    • NETCONF/RESTCONF
    • YANG
    • Ansible
    • Postman
    • DevOps
    • SDLC
    • CI/CD Pipelines
      Security
    • Next Generation FW
    • Proxy FW
    • Packet FW
    • Stateful FW
    • Load balancers
    • IDS/IPS
    • ISE
    • Application secure development
      OEMs
    • Cisco
    • Palo Alto
    • Extreme
    • Huawei
    • Meraki
      Non-technical
    • Creativity
    • Critical thinking
    • Emotional intelligence
    • Analyzing Data
    • Adaptability

Languages

  • Arabic
    Native
  • English
    Advanced
  • French
    Advanced

Diplomas

  • Cisco Certified Design Prof. (2013)
  • Cisco Certified Network Prof.(2012)

Interests

  • Running
  • Basket-ball
  • Reading
  • Swimming
  • Football
  • Chess